{"id":8111,"date":"2020-06-08T15:13:44","date_gmt":"2020-06-08T14:13:44","guid":{"rendered":"https:\/\/www.prodpad.com\/?post_type=pp_feature&p=8111"},"modified":"2023-04-27T15:01:06","modified_gmt":"2023-04-27T14:01:06","slug":"customer-feedback-portal","status":"publish","type":"pp_feature","link":"https:\/\/www.prodpad.com\/features\/customer-feedback\/customer-feedback-portal\/","title":{"rendered":"Customer Feedback Portal"},"content":{"rendered":"
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\n \n Customer Feedback<\/p>\n <\/div>\n <\/div>\n

Stop wasting time on things nobody wants<\/h1>\n

Focus your product strategy on what your customers really need
with our powerful user feedback tools<\/p>\n <\/div>\n

\n Try for free<\/a>\n \n Book a demo<\/a>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\n
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\n \"A\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n \n\n\n
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Collect product feedback with two powerful tools<\/h2>\n\n\n\n

Start collecting ideas<\/a>, feature requests, and suggestions from customers<\/a> in minutes with a customized portal and in-app widget: your logo, your language, your branding.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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\"Branded<\/figure>\n\n\n\n
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Branded customer portals<\/h3>\n\n\n\n

A central hub to collect general feedback \u2013 and to find out what customers want before you build it. Host the portal on your own site and make it your own, from logo to brand colors. With editable text, you can swap in the language your customers speak too.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n

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\"In-app<\/figure>\n\n\n\n
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Website and in-app widget<\/h3>\n\n\n\n

A quick, no-nonsense tool to get feedback from your customers while they\u2019re on your website or using your product.<\/p>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n

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Let’s talk about opportunity cost<\/h2>\n\n\n\n

Would you rather spend time and money working on one customer or build a solution that scales across thousands of customers? Great product companies get to the heart of the problem and build solutions that work for many, not just one.<\/p>\n\n\n\n

With the Customer Feedback Portal, you can talk to your customers and understand what you\u2019re saying \u201cyes\u201d to. Then build with confidence.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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\"Tracking<\/figure>\n\n\n\n
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Track feedback by user and company<\/h3>\n\n\n\n

Keep track of where feedback is coming from \u2013 including both individual and company \u2013 so you can see who is asking for what.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n

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\"Impact<\/figure>\n\n\n\n
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