{"id":80248,"date":"2023-03-30T16:53:01","date_gmt":"2023-03-30T15:53:01","guid":{"rendered":"https:\/\/www.prodpad.com\/?p=80248"},"modified":"2025-01-13T16:25:11","modified_gmt":"2025-01-13T16:25:11","slug":"how-to-price-product","status":"publish","type":"post","link":"https:\/\/www.prodpad.com\/blog\/how-to-price-product\/","title":{"rendered":"How to Price a Product &#8211; From One SaaS PM to Another"},"content":{"rendered":"\n<p>They say money alone won\u2019t make you happy, but more customers definitely will. Thing is, building a customer base big enough to sustain booming product-led growth requires getting a whole heap of sensitive cost shenanigans dead right.<br><br>That is to say: alongside having a great product and a proactive roadmap that can feed its development, you\u2019ll also need to think pretty carefully about your pricing \u2013 both at launch and on a regular basis.<br><br>So how do you set a product price that works? It\u2019s something I\u2019ve had to think about a lot here at ProdPad, so it\u2019s safe to say I have some pretty time-weathered thoughts.<br><br>But first, let\u2019s take a step back and figure out how all this is supposed to work on paper\u2026<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-does-product-pricing-work\">How does product pricing work?<\/h2>\n\n\n\n<p>Let\u2019s just state the obvious here: all businesses need to make money. Even the Silicon Valley ones <a href=\"https:\/\/www.businessinsider.com\/tech-companies-worth-billions-unprofitable-tesla-uber-snap-2019-11?r=US&amp;IR=T\" target=\"_blank\" rel=\"noreferrer noopener\">that never actually turn a profit<\/a> would really, desperately love to. Product pricing is a minefield, and it\u2019s one that changes every day as markets shift and new technology democratizes capabilities that were previously locked behind paywalls.<br><br>But, you know what? Making money is actually a really simple formula. Or at least, it\u2019s simple in theory.<br><br>If you\u2019re selling bananas, you\u2019ll take the cost of the stock, your overheads, and your labor costs, add it all together stick a markup percentage on top. Boom, there\u2019s your price.<br><br>That\u2019s cost-based pricing in a nutshell: you take your raw costs and add a bit on top to make a profit. Only, what works for bananas becomes trickier when your product is digital. With digital and SaaS product pricing, the relationship between money and materials is much blurrier, and your overheads are very different indeed.<br><br>Store staff and rental costs become research and development costs. Inventory costs become the server and sys-admin costs\u2026 And so on.<br><br>In short? With digital products, it\u2019s much harder to figure out that magic formula for X + Y = price.<br><br>More importantly, knowing what people are willing to pay is tough. Like, a customer understands what the worth of a banana is to them. It\u2019s food. It\u2019ll keep them alive! But here you\u2019re trying to convince people that they need your <em>nice-to-have<\/em> product so much that they ought to pay you for it \u2013 often without them even having used it and got to grips with its features.<br><br>That\u2019s why the SaaS and product-led growth market turns to a range of tried and tested product pricing models.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-are-product-pricing-models\">What are product pricing models?<\/h2>\n\n\n\n<p>Product pricing models are ways of packaging things up in a way that incentivizes potential customers to bite the bullet and start paying for your product. They\u2019re an effective way to make the product seem like a no-brainer, where the deal on offer means:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You\u2019ll generate your desired revenue<\/li>\n\n\n\n<li>The cost to the end user feels palatable<\/li>\n<\/ul>\n\n\n\n<p>Let&#8217;s look at some common pricing strategies, depending on the key factors for your product you will probably find the ideal pricing model below.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-saas-pricing-model-examples\">SaaS pricing model examples:<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-freemium-pricing\">1. Freemium pricing<\/h3>\n\n\n\n<p>The freemium model is a brilliant way to get people through the door and let them experience what you have to offer. You\u2019ll entice them with a compelling suite of free features, and then drive revenue from power users who want to pay for the really good stuff.<br><br>It\u2019s like giving someone a little bite of a donut for free each month, and then frequently reminding them that they could have a whole one, covered in sprinkles, for a reasonable price.<br><br>It can be really powerful, but you\u2019ll need to delicately balance just how much you can give away for free. You\u2019ll want people to be able to just about get by on the free tier \u2013 while still feeling like they\u2019re missing out.<br><br>Freemium pricing also has some interesting longtail benefits. Offering a product for free to individuals and students, for instance, can help it become the de facto tool that people feel entrenched in by the time they\u2019re promoted to decision-making roles \u2013 that\u2019s exactly what happened with Figma, which <a href=\"https:\/\/blog.hubspot.com\/website\/adobe-figma-buyout#:~:text=Figma%20is%20a%20cloud%2Dbased,with%20clients%20on%20the%20platform.\" target=\"_blank\" rel=\"noreferrer noopener\">ended up being bought by Adobe<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-tiered-pricing\">2. Tiered pricing<\/h3>\n\n\n\n<p>Tiered product pricing can work hand in hand with the freemium pricing structure model, offering a range of options to different types of users. The options can be based on features or the number of users. You might, for example, offer a free tier to individuals, a low-cost tier for small businesses, and a bulkier one for enterprise customers.<br><br>In that instance, you might increase factors like collaborators, cloud storage, or the number of specific features based on which tier people choose. The aim here is that individuals, and even smaller businesses, will probably be loss-leaders, while word spreads about your product\u2019s capabilities to the point where enterprise customers jump on board and drive the bulk of your revenue.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-flat-rate-pricing\">3. Flat-rate pricing<\/h3>\n\n\n\n<p>If your product is really straightforward and does just one or two things incredibly well, you might not want to complicate things. In this instance, charging a flat rate sale price might be a smart choice.<br><br>You\u2019ve got three options here, really:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A flat rate as a one-off purchase<\/li>\n\n\n\n<li>A flat rate as a recurring subscription<\/li>\n\n\n\n<li>A flat rate as a recurring subscription based on the number of users<\/li>\n<\/ul>\n\n\n\n<p>For obvious reasons, digital products have been moving away from one-off purchases in favor of subscription-based software-as-a-service (SaaS) pricing.<br><br>This model allows for recurring revenue while also helping pay the overhead costs for necessities like cloud storage and servers. An example here is Adobe (again), which famously transitioned its core apps like Photoshop and Premiere Pro away from being one-off purchases a few years back.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-common-product-pricing-strategies\">Common product pricing strategies<\/h2>\n\n\n\n<p>Whether you\u2019re new to the market or you\u2019re trying to stave off fierce competition, you\u2019ll want to consider using one or more of the following tactics to determine how aggressive you go with your product pricing:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-competitive-based-pricing-strategies\">1. Competitive-based pricing strategies<\/h3>\n\n\n\n<p>In competitive-based pricing, you\u2019ll look at your nearest competitors and set your price either to match them or beat them. If it\u2019s the latter, just be careful that you don\u2019t spark a race to the bottom that you can\u2019t afford to sustain.<\/p>\n\n\n\n<figure class=\"wp-block-image size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.prodpad.com\/wp-content\/uploads\/2022\/01\/dot-throwing-money-down-drain-300x300.png\" alt=\"make sure you know how to price a product so you're not throwing your money away.\" class=\"wp-image-77582\" srcset=\"https:\/\/www.prodpad.com\/wp-content\/uploads\/2022\/01\/dot-throwing-money-down-drain-300x300.png 300w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2022\/01\/dot-throwing-money-down-drain-150x150.png 150w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2022\/01\/dot-throwing-money-down-drain-48x48.png 48w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2022\/01\/dot-throwing-money-down-drain-96x96.png 96w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2022\/01\/dot-throwing-money-down-drain.png 654w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-value-based-pricing-strategies\">2. Value-based pricing strategies<\/h3>\n\n\n\n<p>In value-based pricing, you\u2019ll need to put a dollar amount to the value your proposition is worth, as decided on via customer and target audience research. You\u2019ll then work backward from that to get to shape your running costs, ideally landing on something you can sustainably offer at that price.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-dynamic-pricing-strategies\">3. Dynamic pricing strategies<\/h3>\n\n\n\n<p>Dynamic pricing follows market trends, user demand, and rates \u2013 and adjusts the cost to the end customer to match. The aim here is to pick a profit margin percentage and alter costs so as to always stay just above that rate. A good example here is how Uber costs change based on market demand, or how EV charge point operators can adjust costs to stay X% above the cost of energy at all times.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-penetration-pricing-strategies\">4. Penetration pricing strategies<\/h3>\n\n\n\n<p>Penetration pricing lets you cut through the noise by offering your product much cheaper than the competition. That might be through stunt pricing that lasts a short while, or \u2013 more commonly \u2013 via lengthy free trials. Penetration pricing helps new products break into the market, but it\u2019s not one for the long term.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-5-price-skimming-strategies\">5. Price skimming strategies<\/h3>\n\n\n\n<p>On the opposite end of the spectrum, price skimming assumes that your product is the first of its kind. Here, you can set your price as high as you like on the assumption that a small number of early adopters will happily pay it. This allows you to fund an economy of scale that\u2019ll ultimately let you slowly reduce the cost to the end user as more and more competitors emerge.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-four-secrets-for-how-to-price-a-product\">The four secrets for how to price a product<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-talk-to-your-customers\">1. Talk to your customers<\/h3>\n\n\n\n<p>When you\u2019re considering pricing, there are clearly lots of ways to slice things. Personally, though, I always like to think about pricing not in terms of what something costs, but the value that you&#8217;re providing for the users.<br><br>The way to do that is to have honest conversations with them. By having conversations with your users, you\u2019ll understand the enormity and the value of the problem that you&#8217;re solving. Ask them things like:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>How are you solving this problem today?<\/li>\n\n\n\n<li>How long does it take to solve?<\/li>\n\n\n\n<li>How much money has it been costing you to solve it?<\/li>\n<\/ul>\n\n\n\n<p>Sometimes they won\u2019t be able to put a hard figure to it, but sometimes they\u2019ll be really granular and can talk you through how many hours it takes them to do that task, and how frustrating it is.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-be-ready-to-test-and-adapt\">2. Be ready to test and adapt<\/h3>\n\n\n\n<p>Sometimes, getting to the route of this issue just involves testing things out. That might mean you got to put a price live and then be willing to change and adapt it as you move forwards.<br><br>I actually read <a href=\"https:\/\/www.reforge.com\/blog\/brief-how-saas-companies-price-their-product-growth\" target=\"_blank\" rel=\"noreferrer noopener\">a piece recently<\/a> saying that the average B2B SaaS company changes its pricing every year so. But if you think about it, the average SaaS company probably changes its product features every week \u2013 sometimes daily. So why is pricing lagging behind feature rollouts? Why is this key thing that could change these companies\u2019 ability to make a profit sitting stagnant?<br><br>Changing your pricing regularly needn\u2019t be a bad thing; it just has to be done carefully.<br><br>Here at ProdPad, we\u2019ve adapted our pricing a ton of times over the years, usually based on new value that we&#8217;ve added to the product. That is, we&#8217;ve increased it based on it now being infinitely better than it was when we first launched it.<br><br>But we&#8217;ve also changed our pricing model, adapting it to the different ways that people work, and so that it&#8217;s more accessible to individuals who just want to experiment \u2013 while also scaling better for larger teams that want to extend ProdPad to their entire company.<br><br>For example, we recently shifted to a per-user model. Obviously, that changes things \u2013 but it\u2019s meant that we&#8217;ve been able to offer value to our customers by enabling them to pay for the features they use and only the features they use.<br><br>Historically, we\u2019ve grandfathered those price changes in because that allows us to get honest takes from people. If you&#8217;ve got 100 customers who are on your legacy pricing, you&#8217;re able to ask them for honest feedback about what they\u2019d pay, and what sort of value the product would bring at this new price.<br><br>You&#8217;re always going to have some attrition here, where some users might drop off, but overall it should equal out to be better value for the majority \u2013 and for your business.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-find-your-value\">3. Find your value<\/h3>\n\n\n\n<p>There\u2019s no magic bullet for determining your product\u2019s ideal cost, but there is something pretty close to one: the Van Westendorp pricing sensitivity survey. It\u2019s a simple, streamlined process that uses customer opinions to help form a range of appropriate prices.<br><br>In a focus group or via solicited written responses, you\u2019ll gather a bunch of users and members of your target audience together, and ask them four simple questions:<br><br>At what price\u2026<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Would the product be so cheap that you\u2019d think there\u2019s something wrong with it?<\/li>\n\n\n\n<li>Would you consider this product to be a no-brainer buy for the money?<\/li>\n\n\n\n<li>Would you say this product is starting to get too expensive?<\/li>\n\n\n\n<li>Would you consider the product to be way too expensive for what it offers?<\/li>\n<\/ul>\n\n\n\n<p>Collating answers from those four questions should be pretty eye-opening, but when averaged out it should also provide you with a fairly succinct range of prices. It\u2019s then up to you as to whether you want to price yourself more towards the bargain end of the scale, or the more expensive (but still worthwhile) end.<br><br>Again, instead of searching for maximum profit, here you\u2019re putting your product pricing in the hands of your users and asking them to attribute a value to the solution you\u2019ve created.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-be-transparent\">4. Be transparent<\/h3>\n\n\n\n<p>Lastly, it\u2019s super important to be transparent, and clear, and to avoid hidden costs. In the product world, people don\u2019t want to go searching for prices and they don\u2019t want to have to \u2018get in touch\u2019 to unlock that info either. Everyone knows that\u2019s just a cheap trick designed to land you on a lead generation spreadsheet.<br><br>Your pricing, whether it\u2019s a flat rate, freemium or tiered model, should exist on a page linked right from your site\u2019s main navigation, and it shouldn\u2019t hide any nasty surprises. The more no-nonsense you can be here, the better. In fact, the more upfront you are about your costs, the more confident you seem that what you\u2019re offering is a great deal.<br><br>That\u2019s why we even have <a href=\"https:\/\/www.prodpad.com\/pricing\/\">a pricing calculator<\/a> on our site \u2013 to help people work out how much everything costs (both monthly and annually) when they start combining packages.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>They say money alone won\u2019t make you happy, but more customers definitely will. Thing is, building a customer base big enough to sustain booming product-led growth requires getting a whole&hellip;<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[10],"tags":[],"pp_uni_tag":[],"class_list":["post-80248","post","type-post","status-publish","format-standard","hentry","category-product-leadership"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Price a Product - From One SaaS PM to Another | ProdPad<\/title>\n<meta name=\"description\" content=\"A big part of having a successful business is knowing how to price a product correctly. 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