{"id":5061,"date":"2017-10-26T17:31:20","date_gmt":"2017-10-26T16:31:20","guid":{"rendered":"https:\/\/www.prodpad.com\/?p=5061"},"modified":"2023-02-13T16:57:03","modified_gmt":"2023-02-13T16:57:03","slug":"internal-transparency-in-the-workplace","status":"publish","type":"post","link":"https:\/\/www.prodpad.com\/blog\/internal-transparency-in-the-workplace\/","title":{"rendered":"Five Effortless Ways To Introduce Internal Transparency Into Your Organization"},"content":{"rendered":"\n<p>You already know the importance of internal transparency. You&#8217;ve <a href=\"https:\/\/www.google.de\/search?q=inc+internal+transparecy&amp;oq=inc+intern&amp;aqs=chrome.0.69i59j69i57.2678j0j9&amp;sourceid=chrome&amp;ie=UTF-8\">read about it on Inc<\/a>. \u00a0You&#8217;ve read <a href=\"https:\/\/techcrunch.com\/2014\/02\/13\/radical-transparency-and-how-buffer-is-changing-the-game-on-startup-culture\/\">those news features about Buffer investing in a culture of radical transparency<\/a>. But it all sounds like a lot of work you don&#8217;t have time or <a href=\"https:\/\/insight.kellogg.northwestern.edu\/article\/four-tips-to-gain-influence-in-your-organization\">political capital<\/a> for right now. Besides, isn&#8217;t that a job for the CEO?<br><br>That&#8217;s what they want you to think.<br><br>Business transparency has always been framed\u00a0<a href=\"https:\/\/www.entrepreneur.com\/article\/245461\">as a sweeping organizational initiative that requires leadership from the C-Suite<\/a>. But the truth is, it doesn&#8217;t take a lot of time or effort to introduce a culture of transparency into your company. In fact, you could start doing it today &#8211; and if you&#8217;re a product manager, maybe you should.<br><br>When you&#8217;re a product manager, much of your work comes down to coordinating quickly and effectively with other people. Without transparency, you&#8217;re running an operation that&#8217;s missing a lot of information.<br><br>When you can&#8217;t quickly communicate key information across teams &#8211; and this is what internal transparency really is &#8211; the people who work with you have to rely on partial knowledge to get their work done. That makes a frustrating experience for your colleagues, who don&#8217;t have access to the reasoning behind your product decisions.<br><br>More importantly, it forces you to take more responsibility than you need to.<br><br>Opening up your product management process to the wider company enables everyone to look up key business plans, access documents and details when they need them and support the goals and objectives you&#8217;ve set.<br><br>Plus, you know you&#8217;re doing something right when you&#8217;re helping your team get closer to the product and your users.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-5-steps-to-internal-transparency\">5 steps to internal transparency<\/h2>\n\n\n\n<p>There are five steps &#8211; or levels &#8211; of internal transparency you can provide when you&#8217;re at a product company. From high-level strategy all the way down to customer feedback, you&#8217;re shifting the burden off yourself to keep your your colleagues &#8211; and empowering them to help themselves to the information they need to make good decisions.<br><br>You can introduce transparency at work starting today with documents you already have in ProdPad. Here&#8217;s how.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-open-up-your-product-vision\">1. Open up your product vision<\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/elon-musk-1024x512.png\" alt=\"elon musk the master plan quote\" class=\"wp-image-5168\" width=\"512\" height=\"256\" srcset=\"https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/elon-musk-1024x512.png 1024w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/elon-musk-300x150.png 300w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/elon-musk-768x384.png 768w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/elon-musk-1536x768.png 1536w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/elon-musk-560x280.png 560w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/elon-musk-1120x560.png 1120w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/elon-musk.png 2048w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n<\/div>\n\n\n<p>You probably already know the value of sharing your product vision &#8211; but do you do it enough?\u00a0When it comes to product vision, it&#8217;s better to over-communicate than suffer through the consequences of not communicating it enough.<br><br>Our co-founder Janna Bastow once worked at a company where no one ever bothered to document a product vision. Then one day when the company sent a team out to recruit at a job fair, she and her coworkers could hardly keep their story together as they talked to potential hires.<br><br>One job-seeker <a href=\"https:\/\/pragmaticmarketing.com\/resources\/articles\/roadmapping-your-way-to-internal-transparency\">even ended up asking her<\/a>:\u00a0\u201cAre you sure you&#8217;re all working on the same product? I talked to a few of you about what your product is about and everyone gave me a different answer!\u201d How embarrassing!\u00a0\ud83d\ude33<br><br>Though the product vision is the highest level of transparency you can provide, it\u00a0plays a really important part in how your coworkers understand their roles and the purpose of their work.<br><br>Marty Cagan of Silicon Valley Product Group <a href=\"https:\/\/svpg.com\/vision-vs-strategy\/\">points out<\/a>:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>When done well, the product vision is one of our most effective recruiting tools, and it&nbsp;serves&nbsp;to motivate the people on your teams to come to work every day. &nbsp;Strong technology people are drawn to an inspiring vision; they want to work on something meaningful.<\/p>\n<\/blockquote>\n\n\n\n<p>If you already have a product vision, don&#8217;t be too shy to display it prominently in your office, to refresh everyone&#8217;s minds before planning meetings and to generally bring it up all the time. If they complain about it, tell them the people at ProdPad made you do it. \ud83d\ude09<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/productcanvas.png\" alt=\"Your product vision\" class=\"wp-image-5184\" width=\"640\" height=\"311\" srcset=\"https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/productcanvas.png 2560w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/productcanvas-300x146.png 300w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/productcanvas-1024x498.png 1024w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/productcanvas-768x373.png 768w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/productcanvas-1536x747.png 1536w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/productcanvas-2048x996.png 2048w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-open-up-your-product-roadmap\">2. Open up your product roadmap<\/h3>\n\n\n\n<p>There&#8217;s no point treating your product roadmap like it&#8217;s a state secret, although we know some companies that do. (Why!?)<\/p>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">Your roadmap is a prototype for your strategy.<br><br>THREAD \ud83d\udc47 <a href=\"https:\/\/t.co\/rzgaqRE0YK\">pic.twitter.com\/rzgaqRE0YK<\/a><\/p>&mdash; Janna Bastow simplybastow.bsky.social (@simplybastow) <a href=\"https:\/\/twitter.com\/simplybastow\/status\/913719308299198464?ref_src=twsrc%5Etfw\">September 29, 2017<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<p><a href=\"https:\/\/www.prodpad.com\/blog\/how-to-build-a-product-roadmap-everyone-understands\/\">Your product roadmap<\/a>\u00a0is the single best way to communicate your strategy in a way that everyone understands &#8211; as long as you do it the right way.<br><br>The right way to share your roadmap is by defining a set of problems you plan to solve. No features, no timelines. That gives your colleagues the context they need to understand the direction your product is moving in, while still giving you the space to figure out what exactly you&#8217;ll do to solve it.<\/p>\n\n\n<div class=\"wp-block-image wp-image-4449 size-full\">\n<figure class=\"aligncenter is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/01\/roadmap-details.png\" alt=\"product roadmap template\" class=\"wp-image-4449\" width=\"600\" height=\"409\" srcset=\"https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/01\/roadmap-details.png 2400w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/01\/roadmap-details-300x204.png 300w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/01\/roadmap-details-1024x697.png 1024w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/01\/roadmap-details-768x523.png 768w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/01\/roadmap-details-1536x1046.png 1536w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/01\/roadmap-details-2048x1394.png 2048w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><figcaption class=\"wp-element-caption\">A&nbsp;simple, high-level product roadmap like this one can <a href=\"https:\/\/www.prodpad.com\/blog\/making-sales-with-product-roadmaps\/\">actually help sales teams&nbsp;close deals more often<\/a>.<\/figcaption><\/figure>\n<\/div>\n\n\n<p>One way to make your roadmap really useful is to share different levels of detail with different audiences at your company.<br><br>For example, your CEO and exec team would probably be happy to review a high-level roadmap with you. What they want to see is the bottom line.<br><br>On the other hand, you&#8217;re better off sharing a highly detailed version with customer support, who need access to documentation, functional specs to handle customers and helpdesk tickets.<br><br>If you&#8217;re on ProdPad, we make this easy for you. You can<a href=\"https:\/\/help.prodpad.com\/article\/554-publish-roadmap\"> create multiple versions of your roadmap<\/a> and share the link (or embed) with each audience. Use this chart to help you figure out what you need to share with whom.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/chart.png\" alt=\"Who should see your roadmap?\" class=\"wp-image-5180\" width=\"511\" height=\"366\" srcset=\"https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/chart.png 2044w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/chart-300x215.png 300w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/chart-1024x732.png 1024w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/chart-768x549.png 768w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/chart-1536x1099.png 1536w\" sizes=\"auto, (max-width: 511px) 100vw, 511px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-open-up-your-product-backlog\">3. Open up your product backlog<\/h3>\n\n\n\n<p>You can be on your way to a\u00a0<a href=\"https:\/\/www.prodpad.com\/blog\/get-new-product-ideas-internally\/\">solid product culture<\/a>\u00a0today just by forking over access to the product backlog to your colleagues.<br><br>Just like a Facebook post gathering likes and comments, people like to see their ideas get attention and feedback. It makes them feel heard and makes them likely to contribute and discuss ideas with you &#8211; and each other.<br><br>Barbara at Clicktime <a href=\"https:\/\/www.prodpad.com\/customer-stories\/clicktime\/\">explains the profound difference it makes when you actually receive feedback on an idea you&#8217;ve submitted:<\/a><br><br>\u201cIt\u2019s nice to have someone from the product team explain to you really clearly:\u00a0<b>\u2018We hear your request and this is actively on our roadmap\u2019 vs. \u2018I don\u2019t know if we\u2019re ever going to do that.\u2019\u201d<\/b><br><br>In ProdPad, your colleagues\u00a0monitor ideas and jump into the discussion early on. They can review ideas that didn&#8217;t make it to the next stage and find out why. They can also stay involved with an idea as it progresses and help shape the product spec.<\/p>\n\n\n<div class=\"wp-block-image wp-image-5171 size-full\">\n<figure class=\"aligncenter is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/idea-with-threaded-conversation.png\" alt=\"Discussing ideas with colleagues in ProdPad\" class=\"wp-image-5171\" width=\"640\" height=\"517\" srcset=\"https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/idea-with-threaded-conversation.png 2560w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/idea-with-threaded-conversation-300x243.png 300w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/idea-with-threaded-conversation-1024x828.png 1024w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/idea-with-threaded-conversation-768x621.png 768w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/idea-with-threaded-conversation-1536x1242.png 1536w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/idea-with-threaded-conversation-2048x1655.png 2048w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><figcaption class=\"wp-element-caption\">You can bring on unlimited reviewers to review and discuss product ideas with you.<\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-open-up-your-product-management-workflow\">4. Open up your product management workflow<\/h3>\n\n\n\n<p>Now we&#8217;re getting into truly transparent territory.<br><br>There&#8217;s no better way to communicate how the product team operates than by simply opening up your product management workflow and letting others peer in.<br><br><a href=\"https:\/\/www.prodpad.com\/blog\/workflows\/\">Workflows<\/a> expand your power to share the stages through which you make everyday product decisions you make product decisions. They also empower your colleagues in marketing, support and sales to see what&#8217;s coming down the pipeline so they can prepare for the next release.<br><br><span style=\"font-weight: 400;\"> Launching a product or feature successfully requires a great deal of coordination across teams. With this view, your teams can quickly see where they need to focus, access details quickly, grab the docs they need and go.\u00a0<\/span><\/p>\n\n\n<div class=\"wp-block-image wp-image-4905 size-full\">\n<figure class=\"aligncenter is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/07\/workflow-2.png\" alt=\"Product Development Process Tool\" class=\"wp-image-4905\" width=\"540\" height=\"338\" srcset=\"https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/07\/workflow-2.png 2158w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/07\/workflow-2-300x188.png 300w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/07\/workflow-2-1024x641.png 1024w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/07\/workflow-2-768x480.png 768w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/07\/workflow-2-1536x961.png 1536w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/07\/workflow-2-2048x1281.png 2048w\" sizes=\"auto, (max-width: 540px) 100vw, 540px\" \/><figcaption class=\"wp-element-caption\">This view makes it easy for people to understand your product management workflow.<\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-5-open-up-your-customer-feedback\">5. Open up your customer feedback<\/h3>\n\n\n\n<p>Think you&#8217;ve bared it all? Not quite yet!<br><br>The most valuable layer of information you can share across your business is customer feedback. But this critical layer of information &#8211; the primary source itself &#8211; is also often the least visible across company communications.<br><br>When you&#8217;re at a product company, making customer feedback easily accessible to everyone is\u00a0the only way to keep a user-centric company&#8230;user-centric.<br><br>Remember, feedback isn&#8217;t just limited to <a href=\"https:\/\/www.prodpad.com\/features\/customer-feedback\/\">customers sending you complaints on a website widget<\/a>. It&#8217;s also the problems they tell you about on sales calls, on live chats, on social media and even at conferences. Every opportunity to improve your product, your marketing and your overall customer experience is hidden in what your customers are telling.<br><br>In fact, the most resourceful marketers have been known to &#8220;steal&#8221; their messaging ideas by digging into customer feedback. There are a lot of golden nuggets in there, so it&#8217;s in your best interests to make it easier for us all to see it.<\/p>\n\n\n<div class=\"wp-block-image wp-image-5169 size-full\">\n<figure class=\"aligncenter is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/Slack.png\" alt=\"customer feedback channel on slack\" class=\"wp-image-5169\" width=\"595\" height=\"493\" srcset=\"https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/Slack.png 1824w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/Slack-300x249.png 300w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/Slack-1024x849.png 1024w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/Slack-768x637.png 768w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2017\/10\/Slack-1536x1273.png 1536w\" sizes=\"auto, (max-width: 595px) 100vw, 595px\" \/><figcaption class=\"wp-element-caption\">When your team leaves comments on Slack, they get pulled into ProdPad too.<\/figcaption><\/figure>\n<\/div>\n\n\n<p>We keep up with customer feedback at ProdPad is with <a href=\"https:\/\/www.prodpad.com\/integrations\/slack\/\">our Slack integration<\/a>. We pull in customer from services like Zendesk, Intercom and our customer feedback portal into the #feedback channel.<br><br>That gives us the initiative to monitor what customers are communicating to us and jump in to make improvements without waiting too long.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-next\">What next?<\/h2>\n\n\n\n<p>Believe it or not, <a href=\"https:\/\/www.prodpad.com\/blog\/essential-skills-for-product-manager-roles\/\">you don&#8217;t have to be the boss to foster a product culture<\/a> or a culture of internal transparency at your company.<br><br>You have the tools. You have the information. Now all you have to do is get it out there in front of your teams &#8211; then to get out of the way to let them do their best work!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You already know the importance of internal transparency. You&#8217;ve read about it on Inc. \u00a0You&#8217;ve read those news features about Buffer investing in a culture of radical transparency. But it&hellip;<\/p>\n","protected":false},"author":14,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[10],"tags":[290,182,189],"pp_uni_tag":[],"class_list":["post-5061","post","type-post","status-publish","format-standard","hentry","category-product-leadership","tag-product-canvas","tag-product-roadmap","tag-product-vision"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>5 Ways to introduce Internal Transparency in the Workplace<\/title>\n<meta name=\"description\" content=\"You already know the importance of internal transparency in the workplace, but did you know that as a Product Manager you can introduce it?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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